Privacy Policy

Last Updated: November 25, 2025

Privacy and Security on the Public Site

menMD understands that privacy of information is of great importance to our customers and the people that visit our site. We want you to know that menMD does not sell information obtained through use of this website to anyone.

This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites, and applications that link to this policy (our “Services”) and our practices for using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect:

• Through the Services.
• In communications, including email, text, chat, and other electronic messages, between you and the Services.
• When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy. It does not apply to information collected by:
• Us offline or through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
• Any third party including through any application or content (including advertising) that may link to or be accessible from or through the Services.

We may provide additional or different privacy policies that are specific to certain features, services, or activities.

Please be aware that we operate a portal for users to get detailed information, get a referral to a doctor and to order medicine. When you are transferred into that portal (portal.evitalin.com) (the “Patient Portal”), any cookies that we have placed are no longer operative, in order to protect your personal information.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children and Minors’ Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

The Personal Data That We Collect or Process

“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, credit card number, or any other identifier we may use to contact you online or offline).

The types and categories of personal data we collect or process include:

• Account and contact information, including name, address (such as home address, work address, or other address), email address, phone number, username, and other contact information you provide us.
• Payment information, including credit card or debit card information.
• Account history, including information about your account, transactions, purchases, order history, or discounts.
• Demographic information, including your age, and gender,if you have consented to such information collection.
• Location information, including general geographic location such as country, state or province, or city.
• Device information, including your IP address, device identifiers, operating system and version, Internet Service Provider, browser type and settings.
• Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
• Images, voice recordings, and videos collected or stored in connection with the Services, if you have consented to such information collection.
• Provider IDs and DEA IDs to complete drug prescriptions.

Some of the information identified above, including identification document information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.

We also collect:

• Statistics or aggregated information.
  Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
• Technical information.
  Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.

If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.

We Collect Your Personal and Other Data

You Provide Information to Us

We collect information about you when you interact with our Services such as when you create or update an account, place an order, or make a purchase, participate in surveys or promotions, or create, upload, or post content to the Services, including media such as photos, videos, or audio recordings.

Automatically Through Our Services

As you navigate through and interact with our Services, we use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, pixels, and other tracking technologies including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use.

We use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking).

Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.

The technologies we use for this automatic data collection may include:

• Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
• Pixels/Web Beacons. Some parts of the Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses as described in Your Rights and Choices About Your Information. Please note that some Service features may be unavailable as a result.

However, when you enter the Patient Portal, all marketing and advertising cookies are suspended and no automatic collection of personal information happens.

When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about your or your device. These third parties include:

• Advertisers, ad networks, and ad servers.
• Analytics companies.
• Your device manufacturer.
• Your internet or mobile service provider.
• Video conferencing partners

These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, to:

• Provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
• Fulfill and manage purchases, orders, deliveries, payments, returns, and exchanges.
• Fulfill any other purpose for which you provide it.
• Provide you with notices about your account, including expiration and renewal notices.
• Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them.
• Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties’ services. We may use your information to model, segment, target, offer, market, and advertise our Services, but we do not use personal health information for this purpose.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Notify you when Services updates are available and about changes to any products or services we offer or provide though them.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:

• Estimate our audience sizes and usage patterns.
• Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
• Speed up your searches.
• Recognize you when you return to our Services.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt out of marketing. For more information, see Your Rights and Choices About Your Information.

We use location information we collect to find providers that are near you.

Who We Disclose Your Information To

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may also disclose personal data that we collect or you provide as described in this privacy policy:

• To contractors, service providers, and other third parties we use to support our organization and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Evitalin’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Evitalin is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Your Rights and Choices About Your Information.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal data:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Rights and Choices About Your Information

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.

Advertising, marketing, cookies, and other tracking technologies choices:

Cookies and Other Tracking Technologies

You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. Some browsers include a “Do Not Track” (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this policy. You may select which categories of Cookie to enable and disable through the cookie banner on the Services or by emailing us at [email protected], or using our Opt-out signal or going to the Your Privacy Choices link on our website. If you disable or refuse cookies or similar tracking files, some services or features may be inaccessible or not function properly.

Promotions by the Company

If you do not wish us to use your information to promote our own or third parties’ products or services, you can opt out by using our Opt-out signal or going to the Your Privacy Choices link on our website.

Targeted Advertising by the Company

If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt out by using our Opt-out signal or going to the Your Privacy Choices link on our website.

Disclosure of Your Information for Third-Party Advertising

If you do not want us to share your personal data with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out by using our Opt-out signal or going to the Your Privacy Choices link on our website. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Location data choices:

Location Data

We do not collect or process real-time location . We do collect and use general location data for the purpose of connecting you to a service provider in your geographic area.

Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including:

Access and Data Portability

You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.

Correction

You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.

Deletion

You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.

Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales

You may request that we do not use your personal data for these purposes.

Important

The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.

To exercise any of these rights, please use our Opt-out signal or going to the Your Privacy Choices link on our website. To appeal a decision regarding a consumer rights request please contact us at [email protected].

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

If you are a California resident, additional information applies to you. To access our supplemental California privacy statement and learn more about California residents’ privacy rights, click here.

How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

Protected Health Information

The sections of menMD websites and mobile applications, including the Patient Portal, that are password protected and require individuals to register and login, contain protected health information (PHI) and allow individuals to perform certain transactions. Because of this menMD must be able to link a user’s activity back to their identity. For example, when a customer changes his doctor, we must be able to make that change within our systems and we cannot do that without linking the information back to the customer. In addition, it is important for menMD to keep track of what functionality a customer uses. Therefore, in the password protected portion of our website, menMD does collect identifiable information about users. This includes information about the user’s computer as listed above, and information related to the user, such as pages visited and PHI submitted or changed.

The confidentiality, integrity and availability of your PHI are important to menMD. To protect against unauthorized access to PHI that is accessible on the password-protected portions of our site, menMD has adopted stringent security standards.

PHI that menMD collects from users on the password-protected portions of menMD websites and mobile applications is confidential. All PHI menMD has regarding our customers is available only to authorized users and is protected from unauthorized access by multiple layers of security controls and monitoring.

We collect email addresses as part of the registration process. We will use email addresses to notify registrants of online activity related to the security and privacy of their accounts, such as, retrievals of username, etc. In addition we will use email addresses to send customers health and wellness information and other updates that might be of interest to them as customers of menMD. On certain occasions we may also share email addresses with providers in our network so that they may send you information that describes health-related products and/or services offered by the provider. Each time we or any such provider sends health and wellness information and other updates, the recipient will be given the opportunity to opt-out of receiving similar emails in the future. Please note that registrants cannot opt-out of receiving emails that notify them of online activity since these are necessary to protect the privacy and security of Web accounts.

To protect the privacy of personal health information, when users access the Patient Portal, all marketing and advertising cookies are suspended.

Changes to Our Privacy Policy

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the “last updated” date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

Contact Information

To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at:
Phone: (857) 233-5837
Website: Your Privacy Choices
Email: [email protected]

To register a complaint or concern, please email us at: [email protected].

Remember, your e-mail may not be encrypted and may be accessed and viewed by other Internet users without your knowledge while in transit to us. For that reason, please do not send confidential health care or personal information to us by e-mail. If you need to contact menMD regarding confidential matters, please call us.

Cookie Policy

This website (but not the Patient Portal) uses automatic data collection tools to help analyze how users use the site, for advertising purposes and to help improve visitors’ experiences on our websites.
The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.

Pixels/Web Beacons. Some parts of the Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

The categories of cookies used on our Services include:

The information generated by automatic data collection tools about your use of the website (including IP address) is transmitted to our partners. This information is then used to evaluate visitors’ use of the website, to compile statistical reports on website activity for menMD, to personalize your experience, and to allow our advertising and marketing partners to personalize advertising to you. menMD is dedicated to providing privacy on the Internet and have provided you the opportunity to opt out of future 3rd party advertising cookies.

menMD allows third parties to place cookies on our site (but not on the Patient Portal) for advertising purposes. This Privacy Policy does not cover the collection methods or use of the information by these vendors. These vendors have their own privacy policies and may be customers of the Network Advertising Initiative (“NAI”). To be removed from some or all NAI customer advertising programs, please visit the NAI Opt-Out Page and follow the relevant instructions. Please note that if you delete, block, or otherwise restrict cookies, or if you use a different computer or Internet browser, you may need to renew your opt-out choice.