Legal, Security, & Privacy Practices Disclaimer

The health-related information and resources on this website are made available to you solely for informational purposes. It does not constitute medical advice and is not intended to be a substitute for professional medical care. Nothing on this site is intended to be used for medical diagnosis or treatment. Always seek the advice of your health care provider before beginning any new treatment or if you have any questions regarding a medical condition. If you are ill or need immediate medical care, please contact your health care provider or, in an emergency, call 911 or go to the nearest medical facility.

menMD and its vendors will attempt to keep the information available through this website current and accurate, but make no guarantees and disclaim any implied warranty or representation about its accuracy, relevance, timeliness, completeness, or appropriateness for a particular purpose. Information on this website may be updated at any time and without notice.

When you access menMD websites and mobile applications, conduct any transaction, use any functionality or tool, or access information on or through menMD websites and mobile applications, you are agreeing to accept the legal disclaimers and adhere to our privacy and security policies set forth on our website.

Limitation of Liability

IN NO EVENT SHALL MENMD BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS OF USE, LOSS OF PROFITS, LITIGATION, OR ANY OTHIS PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS WEBSITE OR THE PROVISION OF OR FAILURE TO MAKE AVAILABLE ANY SUCH PRODUCTS, GOODS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Privacy and Security on the Public Site

menMD understands that privacy of information is of great importance to our customers and the people that visit our site. We want you to know that menMD does not sell information obtained through use of this website to anyone. In addition, we have established the following privacy and security practices with respect to the public portions of menMD websites and mobile applications.

Because we want menMD websites and mobile applications to better serve visitors’ needs, we collect some basic information about visitors’ computers, including:

• IP address (the computer’s unique signature)
• Operating system (e.g. Windows 10)
• Browser software (e.g. Microsoft Edge, Google Chrome, Safari, Firefox)
• Internet Service Provider (e.g. AOL)
• Geographic location (e.g. Boston, Mass.)

The information we collect about our visitors’ computers will not be used to identify individuals. Instead, we check which Web pages and services people use while they are here. For example, we use the browser information to help us design our website so that as many people as possible will be able to view the pages correctly. In short, it helps us determine what parts of the site people like and what parts they don’t, so that we can add information appropriately.

Privacy and Security on the Secured Sites

The sections of menMD websites and mobile applications that are password protected and require individuals to register and login, contain protected health information (PHI) and allow individuals to perform certain transactions. Because of this menMD must be able to link a user’s activity back to their identity. For example, when a customer changes his doctor, we must be able to make that change within our systems and we cannot do that without linking the information back to the customer. In addition, it is important for menMD to keep track of what functionality a customer uses. Therefore, in the password protected portion of our website, menMD does collect identifiable information about users. This includes information about the user’s computer as listed above, and information related to the user, such as pages visited and PHI submitted or changed.

The confidentiality, integrity and availability of your PHI are important to menMD. To protect against unauthorized access to PHI that is accessible on the password-protected portions of our site, menMD has adopted stringent security standards.

PHI that menMD collects from users on the password-protected portions of menMD websites and mobile applications is confidential. All PHI menMD has regarding our customers is available only to authorized users and is protected from unauthorized access by multiple layers of security controls and monitoring.

We collect email addresses as part of the registration process. We will use email addresses to notify registrants of online activity related to the security and privacy of their accounts, such as, retrievals of username, etc. In addition we will use email addresses to send customers health and wellness information and other updates that might be of interest to them as customers of menMD. On certain occasions we may also share email addresses with providers in our network so that they may send you information that describes health-related products and/or services offered by the provider. Each time we or any such provider sends health and wellness information and other updates, the recipient will be given the opportunity to opt-out of receiving similar emails in the future. Please note that registrants cannot opt-out of receiving emails that notify them of online activity since these are necessary to protect the privacy and security of Web accounts.

Cookie Policy & CCPA (California Consumer Privacy Act)

This website uses web analytics tools to help analyze how users use the site, for advertising purposes and to help improve visitors’ experiences on our websites. These tools use “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to our partners. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for menMD. menMD is dedicated to providing privacy on the Internet and have provided you the opportunity to opt out of future 3rd party advertising cookies.

menMD allows third parties to place cookies on our site for advertising purposes. This Online Privacy Statement does not cover the collection methods or use of the information collected by these vendors. These vendors have their own privacy policies and may be customers of the Network Advertising Initiative (“NAI”). To be removed from some or all NAI customer advertising programs, please visit the NAI Opt-Out Page and follow the relevant instructions. Please note that if you delete, block, or otherwise restrict cookies, or if you use a different computer or Internet browser, you may need to renew your opt-out choice.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. We will not associate any data gathered from this site with any Personally Identifiable Information from any source unless you explicitly submit that information via a fill-in form on our website.

If you are a California resident, California law requires menMD to provide you with additional information regarding how we collect, use, and share your personal information.

Under California’s California Consumer Privacy Act or “CCPA”, effective as of January 1, 2020, California residents are given the right to opt out of the sale of their personal information.

While we do not sell any data of our customers, menMD.com uses essential and non-essential cookies. Cookies are used to improve user experience, track anonymous site usage, store authorization tokens, enhance users’ experience of site usability, marketing activities, and permit sharing on social media networks voluntarily by customers. In certain cases, sharing data with these providers could be considered a “sale” under CCPA even though it is not a sale in the traditional sense. We are therefore giving California residents the ability to opt out of the cookies and trackers that may fall under the definition of “sale” under CCPA. Please note: If you opt out of these cookies and trackers, your web experience may be severely downgraded.

Your California Privacy Rights

If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request menMD to:

• Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information.
• Provide access to and/or a copy of certain information we hold about you.
• Delete certain information we have about you.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights.

Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you, known as “essential cookies”. By opting out, you are opting out of “non-essential” cookies” that are used to create a personalized experience on menMD.com. If you are a California resident and would like to review your data and/or opt out of all menMD cookies, please call us at 857-233-5837.

Shine the Light Disclosure. California’s Shine the Light Act is a consumer privacy law passed in 2003. The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. It requires businesses to disclose, upon the request of a California resident, what personal information about that person the business has shared with third parties, and which third parties received the personal information. menMD does not share your personal information with third parties for their own direct marketing purposes.

 

Email

We welcome your comments or questions about our website and have provided an e-mail option for that purpose. Remember, your e-mail may not be encrypted and may be accessed and viewed by other Internet users without your knowledge while in transit to us. For that reason, please do not send confidential health care or personal information to us by e-mail. menMD disclaims any responsibility for any breach of confidentiality resulting from your transmittal of such email. If you need to contact menMD regarding confidential matters, please call us.

 

Rx Alerts Text Messaging

Receive prescription notifications by text on your mobile device.

Rx Alerts Text Messaging Terms & Conditions:

By providing your phone number, you are enrolling in menMD, Inc. (“menMD”) Rx Alerts Text Messaging Program (“Rx Alerts”) and agreeing to the following Terms and Conditions: When you enroll, you certify that A) you are the account holder and consent to enroll or have account holder’s consent to enroll and B) you are age 18 or older Rx Alerts is a subscription service. There is no charge from menMD for this service, but YOUR SERVICE PROVIDER’S MESSAGE AND DATA RATES MAY APPLY. The texts will be sent via automated technology. You enroll to receive automated messages. Participation in Rx Alerts is not required for purchase. You may receive multiple messages related to the status of your prescription. These messages may include notifications when your prescription is ready to pick up, when your prescription has been received at the pharmacy from your doctor, when a delay occurs in filling your prescription or a reminder when a refill is due for your current prescription. You agree that these messages may include limited personal information about your prescriptions, and whoever has access to the mobile phone or carrier account will also be able to see this information. You acknowledge and understand that messages are sent without encryption, which presents some security risk. You may opt out at any time by texting STOP to 50362 , calling 888-572-8367 or contacting us at menMD 10901 Roosevelt Boulevard N., #100B, St. Petersburg, FL 33716 For help, text HELP to 50362. Participating carriers include T-Mobile®, Verizon Wireless, AT&T, Sprint, Boost, U.S. Cellular®, MetroPCS, Virgin Mobile, and Cricket. T-Mobile® is not liable for delayed or undelivered messages. Product is not compatible with all cell phone models. You can access our Privacy Policy here.

Rx Alerts and our text messaging content is provided on an “as Is,” “as available” basis, without representations or warranties of any kind. TO THE FULL EXTENT PERMITTED BY LAW, menMD DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, MERCHANTABILITY AND FITINESS FOR A PARTICULAR PURPOSE.

menMD shall not have any liability or responsibility for any errors or omissions in the content of this program. menMD does not represent or warrant that the Rx Alerts text messaging program will operate without interruption or error.

In no event shall menMD, its affiliates or any of their employees, directors, officers, agents, vendors or suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with participation in this program, whether in contract, negligence or other tortious action, even if an authorized representative of menMD has been advised of or should have known of the possibility of such damages. In jurisdictions which do not allow the exclusion or limitation of liability for incidental or consequential damages, such limitation shall not be applicable to you.

Your participation in Rx Alerts is at your sole risk and if you are dissatisfied with the text messaging program, its content or with these terms and conditions, your sole and exclusive remedy is to opt out of the program.

Waiver

No term or provision of these Terms and Conditions shall be deemed waived and no breach excused unless such waiver or consent is in writing and signed by the party claimed to have waived or consented.

Termination

menMD reserves the right, in its sole discretion, to terminate your access to Rx Alerts, with or without notice, for any reason or no reason, including, without limitation, your violation of these Terms and Conditions.

Governing Law and Venue

By accessing and using Rx Alerts, you agree that your access and use is subject to these Terms and Conditions as well as applicable laws, as governed and interpreted pursuant to the laws of the State of Florida. Any litigation arising out or in connection with your use of this Program shall be exclusively in the state or federal courts located in Pinellas County, Florida.

Severability; Entire Agreement

If any part of this agreement is ruled to be unenforceable, then such part shall be limited or eliminated to the minimum extent necessary, with the remainder of agreement remaining in full force and effect. These Terms and Conditions constitute the entire agreement between us governing your use.

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