Patient advocates
Here’s how we work
We believe every patient needs an advocate to achieve the best outcome. Our team is available by phone or online to answer questions, discuss treatment options, and process your prescription orders. We work with your healthcare provider to provide treatment progress updates and recommendations to optimize your satisfaction and ensure treatment success.
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1
Send Prescription
Your healthcare provider sends your prescription directly to us by fax, email, or e-prescription.
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2
We Call You
A Patient Service Coordinator reviews and discusses your needs and available options. Then we process your Rx order through our pharmacy partner.
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3
Rx Delivered
Meds are shipped to your doorstep in discreet packaging. We'll even follow up to discuss treatment effectiveness and answer questions.
Heather Witt
Territory Manager
menMD Territory Managers are responsible for healthcare provider partnerships. Heather, a registered nurse and experienced sales manager, develops and supports practice relationships for menMD in the Central Florida area.
Moses Hamilton
Patient Service Coordinator
menMD Patient Service Coordinators provide personal concierge patient member support. Moses, a personal fitness trainer, nutritionist and health fanatic, works in our St Petersburg, Florida call center.
Courtney Cox
Patient Service Coordinator
menMD Patient Service Coordinators provide personal concierge patient member support. Courtney has 10 years of healthcare experience including geriatric care, memory care, and men’s healthcare. Courtney is a team leader and works in our St. Petersburg, Florida call center.
Maria Nappo
Practice Account Manager
menMD Practice Liaisons assist healthcare providers with patient prescription orders and renewals. Maria has years of experience in the pharmaceutical industry with national and specialty pharmacies, and leads our Practice Liaison team in Florida.
Terry Payton
Clinical Case Manager
menMD Clinical Case Managers provide clinical support for menMD patients. Terry, a Registered Nurse and founding menMD team member, was our very first menMD patient advocate! Terry works from his home office in Boston, Massachusetts.
Patrick Carpenter
Pharmacy Relations
Patrick is a pharmacist and business leader at menMD. Patrick is responsible for pharmacy partnerships, and ensures pharmacy vendor compliance and production standards.
Carey Frasca
Founder and CEO
Carey cofounded menMD in 2010. Her passion for patient advocacy, instinctive business skill, and hands on management style is an inspiration for the entire menMD Team.
Healthcare Partners
Healthcare providers in the menMD network come from various specialties including Urology, Endocrinology, Oncology and Primary Care. They are industry leaders from the top university and private hospital systems in the country.
