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Patient advocates

Here’s how we work

We believe every patient needs an advocate to achieve the best outcome. Our team is available by phone or online to answer questions, discuss treatment options, and process your prescription orders. We work with your healthcare provider to provide treatment progress updates and recommendations to optimize your satisfaction and ensure treatment success.

  • 1

    Send Prescription

    Your healthcare provider sends your prescription directly to us by fax, email, or e-prescription.

  • 2

    We Call You

    A Patient Service Coordinator reviews and discusses your needs and available options. Then we process your Rx order through our pharmacy partner.

  • 3

    Rx Delivered

    Meds are shipped to your doorstep in discreet packaging. We'll even follow up to discuss treatment effectiveness and answer questions.

Courtney Cox

Courtney Cox

Patient Service Coordinator

menMD Patient Service Coordinators provide personal concierge patient member support. Courtney has 10 years of healthcare experience including geriatric care, memory care, and men’s healthcare. Courtney is a team leader and works in our St. Petersburg, Florida call center.

Maria Nappo

Practice Account Manager

menMD Practice Liaisons assist healthcare providers with patient prescription orders and renewals. Maria has years of experience in the pharmaceutical industry with national and specialty pharmacies, and leads our Practice Liaison team in Florida.

Terry Payton

Clinical Case Manager

menMD Clinical Case Managers provide clinical support for menMD patients. Terry, a Registered Nurse and founding menMD team member, was our very first menMD patient advocate! Terry works from his home office in Boston, Massachusetts.

Mike Forgione

Mike Forgione

Territory Manager

menMD Territory Managers support our prescribing physicians to ensure the best possible patient outcomes. Mike earned his BS & MS degrees in Sports Medicine & Health & Wellness, respectively from Merrimack College. Before joining menMD as our New England TM he did a Urology internship at Mass General Hospital.

Carey Frasca

Carey Frasca

Founder and CEO

Carey cofounded menMD in 2010. Her passion for patient advocacy, instinctive business skill, and hands on management style is an inspiration for the entire menMD Team.

Moses Hamilton

Moses Hamilton

Patient Service Coordinator

menMD Patient Service Coordinators provide personal concierge patient member support. Moses, a personal fitness trainer, nutritionist and health fanatic, works in our St Petersburg, Florida call center.

Healthcare Partners

Healthcare providers in the menMD network come from various specialties including Urology, Endocrinology, Oncology and Primary Care. They are industry leaders from the top university and private hospital systems in the country.